Our Story

Born in London, Jellycat has spent over two decades creating distinctive soft toys that bring happiness to people around the globe. With a growing presence in more than 77 countries, our imaginative designs have become treasured companions for children, adults, and collectors alike.

At the heart of our creativity is a belief that play opens the door to endless possibilities. Our design team draws inspiration from everyday discoveries, playful ideas, and unexpected sources to develop characters full of individuality and charm. Each creation is made with carefully chosen materials, offering a wonderfully soft touch, lasting comfort, and quality you can appreciate.

Our purpose is to make ordinary moments more joyful by creating companions that inspire smiles, warmth, and lasting memories.

What Makes These Companions Unique?

Sometimes, it is a friendly face, a delightful little detail, or the soothing softness of a favorite plush friend that makes it unforgettable. Every character has its own appeal, and everyone discovers something different to love. Whether given as a thoughtful gift or kept as a personal treasure, these companions often become part of life’s most meaningful moments.

Our Story Through the Years

The journey began with a simple passion for imagination, original design, and the happiness that comes from playful discovery. Over the years, a diverse collection of lovable characters has grown into a world filled with personality, creativity, and wonder.

In 1999, Jellycat established its London studios, bringing its creative vision together across a wider range of products, including plush toys, accessories, books, music, and films. This growing collection helped introduce its distinctive style to an even broader audience.

Today, the spirit of curiosity and originality continues to inspire every new creation. Our aim remains to develop memorable characters that bring comfort, encourage imagination, and become cherished companions for years to come.

Customer Support

For questions, feedback, or assistance with an order, please contact our customer service team by email, telephone, or post.

Email: [email protected]

Phone: +44 (0)3330 040900

Address: Westworks Building 195 Wood Lane London W12 7FQ United Kingdom